At House of Europa, we are committed to offering you the finest European furniture and decor at the best possible prices. If you find a lower price for the same item from a competitor, we’ll match it.
What Does Our Price-Match Guarantee Cover?
Our price-match guarantee applies to identical items from authorized retailers. The product must be:
- The exact same model, including brand, finish, and size.
- In stock and available for immediate purchase from the competitor.
- Sold by an authorized retailer of the product, excluding auction or resale sites such as eBay or Craigslist.
How to Request a Price Match
To request a price match, please contact us at info@houseofeuropa.com or call 847-602-0191 with the following information:
- The link to the competitor’s product listing.
- Your name and order number (if you've already made a purchase).
- Any additional details related to the offer.
Our team will review the request and respond within 1-2 business days.
Terms & Conditions
- Time Frame: You can request a price match before placing your order or within 7 days after your purchase.
- Shipping & Fees: Price matching includes the competitor’s item price, but not any additional shipping or handling fees. Our shipping fees remain separate and apply accordingly.
- Exclusions: Our price-match guarantee does not apply to:
- Final sale or clearance items.
- Auction sites (eBay, Craigslist).
- Special financing offers, limited-time promotions, or membership-based pricing.
- Used, refurbished, or open-box items.
Price Adjustments for Existing Orders
If you find a lower price within 7 days of placing your order, we will refund the difference once the price match has been verified. To request a price adjustment, contact us with your order number and the competitor’s price.
Why Shop with Us?
At House of Europa, we not only provide competitive pricing but also offer:
- Exclusive European collections with unparalleled craftsmanship.
- White glove delivery service for select items, ensuring a seamless shopping experience.
- A dedicated Customer Care Team to assist with any inquiries or requests.
Questions About Our Price-Match Guarantee?
If you have any questions or need assistance with a price match, contact us at info@houseofeuropa.com or call 847-602-0191. We're here to ensure you receive the best value for your purchase.
Disclaimer:
House of Europa reserves the right to decline price-match requests that do not meet the terms outlined above. All price-match decisions are final.