White-Glove Delivery vs. Standard Shipping
We understand that luxury furnishings require specialized handling, which is why we offer both standard freight shipping and white-glove delivery options based on your order's size, destination, and service availability.
• Standard Shipping – Reliable and efficient transportation to your specified address, with tracking updates provided.
• White-Glove Delivery – A premium service that may include in-room placement, assembly, installation, and debris removal, depending on the manufacturer and freight provider.
For specific white-glove services available for your order, we recommend reaching out to confirm accommodations before shipping.
Comprehensive Global Logistics Management
-
Customs Clearance and Import Coordination
We manage all customs documentation, import duties, and taxes, ensuring compliance with international shipping regulations and a seamless import process.
Clients remain responsible for shipping costs, but our team handles all paperwork, coordination, and regulatory requirements.
-
Flexible Delivery Options for Every Project
Our delivery services vary based on manufacturer, order size, and destination, ensuring the most efficient and cost-effective solution.
Clients may request specific accommodations, including priority handling, scheduled deliveries, or specialized freight services.
-
Safe Handling for Luxury Furnishings
We partner with trusted transportation companies that specialize in delicate, high-value furniture, ensuring every item is securely packaged and transported.
Orders are carefully inspected before shipment, with tracking updates provided throughout the delivery process.
-
Concierge-Level Logistics Support
Our dedicated logistics specialists provide real-time updates, ensuring smooth coordination from shipment to final delivery.
For large-scale projects or ongoing procurement needs, we offer personalized concierge shipping services to streamline multi-order deliveries.
How It Works: Our White-Glove Delivery Process
1. Shipping Quote & Order Confirmation
Clients can request a shipping quote and estimated lead time before ordering or receive an automatic shipping invoice within 24 hours post-purchase.
2. Delivery Scheduling & Logistics Coordination
Once the order is ready to ship, we provide tracking numbers and status updates, coordinating directly with the freight company to schedule delivery when needed.
3. Final Delivery & White-Glove Services
Depending on your selection, orders will be delivered via standard freight or premium white-glove service, with options for assembly, installation, and debris removal where available.